FAQ

1. What kind of food do you offer? We specialize in homemade Andhra vegetarian meals, freshly prepared with authentic recipes and high-quality ingredients. Our menu includes a variety of traditional Andhra dishes like pappu, pulusu, curries, podis, and rice varieties. Additionally, we include North Indian dishes twice a week to add more variety and flavors.

2. How does the quantity or portion size work or measure? We offer portions in Cups (c) or Ounces (oz). One cup measures 240 grams or 8 oz. (e.g., 1 cup of dal measures 240g, 1.5 cups of curry measures 360g.)

3. How does your meal delivery service work? We prepare fresh meals daily and deliver them to your doorstep. You can place an order in advance for single meals (flat delivery fee of $2), or choose from weekly or monthly meal plans.

4. Do you offer both lunch and dinner? We offer only lunch.

5. How do I place an order? You can place an order by:

  • Booking through [Website/Social Media Page]

  • For Customizations: Call or WhatsApp: [647-204-1635]

6. Do you have a fixed menu? Our menu changes daily to ensure variety and freshness. We share the weekly menu in advance so you can plan your orders accordingly.

7. Do you provide customized meals? Yes! If you have specific dietary preferences (e.g., no onions/garlic, less spice, Jain meals), let us know while placing your order.

8. What is the portion size of your meals? Each meal includes a balanced portion of rice/roti, dal/curry, vegetable stir-fry, and accompaniments like chutneys or pickles. Larger meal options are available for bigger appetites.

9. How much do your meals cost? Our rates vary depending on daily, weekly, or monthly plans, and bulk orders. Pricing is available on our website. Contact us for specific pricing details.

10. What areas do you deliver to? We currently deliver to Burlington, Oakville, Waterdown, Milton, and Mississauga. Contact us if you are unsure about your location.

11. Is there a delivery charge?

  • Free delivery for weekly or monthly plans within Burlington, Oakville, Waterdown, and Mississauga.

  • A small delivery fee may apply for locations outside this range.

12. Can I order for multiple people or bulk orders? Yes! We accept bulk orders for families, office lunches, small gatherings, and events. Please place bulk orders at least 1 week in advance.

13. How do I make payments? We accept payments via:

  • e-Transfer

  • Online payment

14. Can I cancel or modify my order? Cancellations or modifications must be made at least 24 hours before the delivery time. Last-minute cancellations may not be possible.

15. Do you use any preservatives or artificial flavors? No, our food is 100% homemade, with no artificial preservatives or flavor enhancers.

16. How do you maintain hygiene and food safety? We follow strict hygiene practices, including:

  • Using fresh and high-quality ingredients

  • Cooking in a clean, sanitized home kitchen

  • Proper packaging to keep food fresh and safe during delivery

17. Do you offer trial meals before subscribing to a plan? Yes! You can order a single meal before subscribing to a weekly or monthly plan. (Single meals have a flat $2 delivery fee if the order is below $15.)

18. Do you provide tiffin services for students or working professionals? Yes, we offer daily meal subscriptions for students, office-goers, and anyone looking for homemade food regularly.

19. Can I gift a meal plan to someone? Absolutely! You can purchase a meal subscription as a gift for family members, friends, or elderly parents.

20. Do you have any special offers or discounts? We offer special discounts for:

  • Weekly and monthly meal subscribers

  • Group/bulk orders

  • Referral programs (Recommend us to a friend and get a discount!)

21. How can I contact you for more details? You can reach us at:

  • Phone/WhatsApp: [647-204-1635]